Your Kaufland metrics, before a fee applies.

1. 1

   Data from the API

   Sellgrip reads orders and tickets through the Kaufland Seller API. Kaufland’s own metrics are not available through the API.

2. 2

   One data point a day

   After the sync, Sellgrip stores the rates for the last 30 days, at most once a day. It starts at 20 orders in 30 days.

3. 3

   The trend builds up

   The data points form a line that shows where a rate is heading. The line at 1% is Kaufland’s target for the cancellation rate.

Overview

The trend of your cancellation rate with a line at 1%, on every plan.

Alerts

From 1%, the cancellation rate appears in Alerts as a case with the possible fee. If cancellations lack a reason, Sellgrip shows a range.

Account health

When early warning finds an account risk, the “Account health” panel appears at the top of Alerts. It shows the ticket rate with its trend, Kaufland’s figure for last month and the trend line.

A source beside every limit

Each line says whether it comes from Kaufland or is Sellgrip’s own benchmark. The 10% for the ticket rate, for example, is Sellgrip’s benchmark and not a Kaufland limit.

Delivery performance

Delivery performance shows late shipments in more detail, with cancellations and tracking numbers, per period and per country. On every plan.

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